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By Dan Moren for Macworld
How to fix the iPhone’s communication problem
Communication has always driven technology forward. From the telegraph to the telephone to the internet, it’s regularly been one of the killer apps for every technological development of the last century-plus. And Apple’s devices are no exception to that. When Steve Jobs introduced the original iPhone, he described it as a revolutionary mobile phone, but he also called the device that would go on to dominate Apple’s business was as a “breakthrough Internet-communication device.”
Fifteen years later, we use the iPhone to talk with others in a variety of ways, of which the phone capability may ironically be the least. But while Apple’s spent a lot of time investing in the communications powers of its platforms, it has a tendency to let those technologies languish once it’s rolled them out.
As Apple potentially preps a headset device for an announcement later this year, one of the key areas it’s reportedly looking to concentrate on is also communication. Might this signal a renewed interest in the company’s investment in this category? If so, here are a few ways that Apple could improve its current communications options.