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by Jason Snell & Dan Moren

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Dan Moren for Macworld

When Apple makes changes, communication is key ↦

As a company, Apple is constantly innovating: rolling out new features, making changes to old ones, fixing bugs, and so on. That’s great. It’s exactly what we expect from technology companies.

But an equally important part of that process is finding a way to communicate those changes to its users, and that’s one area where Apple has recently demonstrated a more mixed record. The company has made a few choices that have left some users scratching their heads, trying to figure out exactly how to use or find a feature—or whether they should at all.

Continue reading on Macworld ↦