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By Dan Moren for Macworld
3 unreliable iOS and macOS features that Apple needs to fix
Virtues are so often a two-edged sword: your best qualities can also be your worst. Apple’s certainly no stranger to this; the company prides itself on simplicity and ease of use, but those same qualities can often backfire and yield situations where its products and technology don’t work quite right under less than ideal circumstances.
Many of us are used to technology not working right, but that doesn’t necessarily make it any less frustrating when our devices behave in seemingly illogical ways. Computers, after all, are incredibly literal devices–on the one hand, they only do what we tell them to do; on the other hand, sometimes they can interpret what we tell them in pretty strange ways.
I’ve used a lot Apple products over the last 25 years, and while they’re more powerful than ever, they can also seem more inscrutable than ever when things go wrong. Just in the last week, I’ve run into a handful of issues–mostly cloud- and network-based–where the company could do to spend some time improving reliability and living up to that self-imposed mantra: “it just works.”