Six Colors
Six Colors

by Jason Snell & Dan Moren

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By Stephen Hackett

The Hackett File: The End of the AppleCare Road

We are all familiar with AppleCare. When we buy a new Apple product, we are presented with the option to extend the product’s one-year limited warranty to either last longer, or in the case of AppleCare+, include hardware damage as well.

There is debate to be had whether or not these extended warranties are worth it. I purchase AppleCare on my 27-inch 5K iMac because I know if it ever needs a repair, it can be pricey. Of course, I also know people — ahem, Jason — who never buy AppleCare and think I’m silly for doing so.

What most people aren’t as familiar with is what happens at the tail-end of a product’s life when it comes to being serviced by Apple.

My iMac is under AppleCare until October 11, 2019. Until that date, any in-warranty hardware repair will cost me $0.

If my machine experiences a failure after that date, it’d be up to me to pay for any parts and labor needed to repair it.…

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