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Six Colors coverage of Apple TV

By Jason Snell

The Apple TV remote strategy

So tvOS 9.1 came out yesterday, adding support for the old Apple Remote app. As someone who criticized the Apple TV set-up process, I was happy to see support for the Remote app come to the new Apple TV box.

Then today we got the news from Eddy Cue that Apple is working on “the full functionality of the Siri Remote on the iPhone,” and that’s coming next year.

I don’t know what it all means, but I’ve got a couple of guesses.

First, there’s plenty that the iPhone app could emulate that the Remote app doesn’t. Finger swipes on the Remote app are emulating a simple d-button layout, so there’s no support for the finer control that the Siri Remote can provide. The Siri Remote also has an accelerometer and gyroscope, which can be useful in games—and the iPhone has those sensors, too. And the Siri remote has several hardware buttons, while the Remote app only emulates the Menu and Play/Pause buttons.

So there’s plenty of room for improvement in how the iPhone emulates the Siri remote. Ideally, it would support everything the Siri remote does, essentially turning your iPhone into a second Siri remote for the Apple TV.

Now this next part is just speculation on my part, but bear with me: Once the iPhone can emulate a Siri remote, it might be the perfect time for a tvOS update that enables support for multiple Siri or iPhone remotes at once 1. Right now, multiplayer gaming requires a paired iPhone running a specific app as a counterpart for the on-screen Apple TV app. Imagine a future software update where you could play a two-player game on an Apple TV with two Siri remotes, or a single remote and an iPhone running the remote app, rather than a specific app counterpart.

A lot of Apple TV games remind me of nothing more than the Nintendo Wii. The Wii handles four controllers (the Wii U, eight) with aplomb. Adding support for even a second generic controller would be a big boost to the Apple TV gaming experience. Here’s hoping that we’ll get that in 2016.

  1. If you buy Bluetooth remote gamepads you can use several at once, which is nice, but that seems like a bigger investment than a casual game player would make. Lots of people have iPhones. ↩

Linked by Dan Moren

Report: Apple TV hits pause on streaming service plans

Bloomberg is confirming comments by CBS CEO Les Moonves that Apple’s TV service is “on hold”:

While Apple isn’t giving up entirely on releasing a live-TV service, its plan to sell a package of 14 or so channels for $30 to $40 a month has run into resistance from media companies that want more money for their programming, said the person, who asked not to be named discussing a prospective product.

Well, I can’t say it isn’t disappointing, but it’s hardly surprising. Media companies have been wary of technology companies since the digital music revolution, and as tech has become an increasingly central part of their portfolios, the content providers may definitely be wondering why they should hand over the keys to the kingdom to Apple instead of rolling their own solutions.

For now, it seems like the Apple TV is going to remain largely a platform for apps. Here’s hoping Apple spends a little more time tying it all together.

Linked by Dan Moren

Apple working on Siri-enabled Remote app for Apple TV

Apple SVP Eddy Cue talking to John Paczkowski at BuzzFeed:

“We’re working on a new Apple TV remote app that will give you the full functionality of the Siri Remote on your iPhone,” Cue said. “We’re hoping to ship that in the first half of next year.”

An interesting choice. We’ve already got Siri on our iPhones, why build it specifically into an app, rather than integrating Apple TV search functionality into the systemwide Siri? (“Hey Siri, show me the latest episode of Arrow on my Apple TV.”) Maybe something’s gotten lost in translation here, but it seems a little bizarre.

By Jason Snell

Hands on with the tvOS 9.1 update

Apple rolled out a bunch of software updates today, including tvOS 9.1, which adds a few key features to the product that were missing at launch: the ability to use an iPhone as a remote, and extended Siri support.

Apple TVs running tvOS 9.1 are detected by the same old Apple Remote app that hasn’t been updated in months—it just works, as if it was an older, previously-compatible Apple TV model. I was able to connect to my fourth-generation Apple TV and use my iPhone as a trackpad to navigate through the menus, tapping on the screen to emulate a click on the Siri Remote. When a text-entry area appeared, the iPhone vibrated and an on-screen keyboard slid up, allowing me to type the text rather than pecking it out using the keyboard on the TV set.

Music search has arrived for the Siri Remote, too. It works, but my results were mixed. When I said, “shuffle my ‘Latter Day Bob Mould’ playlist”, it starting playing from the playlist and displayed a button so I could choose whether I wanted to switch to the Music app or remain where I was. When I said “show me the album ‘Hamilton’,” rather than showing me the only album containing that string in my library or doing a search on the word in Apple Music, it showed me a single album by an artist named Hamilton.

Similarly, when I said “show me the musical artist Randy Newman,” the Music app launched and showed me a Pixar soundtrack by Randy Newman. Apple Music has an artist page for Randy Newman, and when I typed “Randy Newman” into the Music app’s search field, it was the first item offered to me. Seems like Siri’s music search results should err on being a bit more expansive—showing results that might match—rather than jumping straight to a questionable result.

Still, I use my Apple TV’s Music app more than any other—owing to the fact that it’s currently the only device that’ll play Apple Music on my living-room speakers—and I’m glad that I can use voice search to access it. It’s a great step forward, as is the addition of Apple Remote app support. Just in time for the holidays, the Apple TV is noticeably improved from its original release software.

By Six Colors Staff

Our favorites: iOS/tvOS games

Welcome back to the Six Colors gift guide, in which Dan and Jason tell you about of a bunch of stuff we liked in the past year. You might like them too!

Frankly, there are so many games on iOS it’s hard to know what to recommend: do you like action? Adventure? Puzzles? Strategy? We could go on all day. So here are a few of the games we’ve been playing the most in the past year, which might appeal to you or someone for whom you still need the perfect gift. And if this isn’t enough for you, we’ll remind you that the apps on last year’s list are still available, too.

Continue Reading "Our favorites: iOS/tvOS games"

Dan Moren for Macworld

What the Apple TV needs to improve: It’s personal ↦

Having spent a little more than a month with the Apple TV now, is it everything I hoped it would be?

Frankly, I’m a little underwhelmed. To me, the Apple TV feels a bit like the Wild West: an unregulated free-for-all where you’re as likely to strike it rich as you are to wind up in the town jail. I want to love the new Apple TV—I’ve been waiting for it long enough—but it turns out that I only like it. And I know much less about what it thinks of me.

The more I think about it, the more I conclude that the Apple TV lies all the way at the other end of the spectrum from the other new Apple product released this year. Tim Cook has called the Apple Watch “the most personal device we’ve ever created,” but the Apple TV may very well be the least personal.

Continue reading on Macworld ↦

By Dan Moren

Facebook, Twitter are making end-runs around Apple TV login problems

Last week, Facebook announced a beta of its SDK for tvOS, which, among other things, aimed to simplify logging in to apps on the Apple TV:

Facebook Login: A fast and easy way for people to log into your app and for you to provide rich, personalized experiences. To log into an app with their Facebook account, people can simply enter a confirmation code displayed on the TV into their smartphone or computer, rather than entering their username and password with the remote.

Now, Twitter has made a similar announcement with Digits for tvOS:

Using Digits’ device authorization, your app on the Apple TV will show a short alphanumeric code. Your user then simply enters the code on via their laptop or smartphone to authorize the device to their account. Once that’s done, the TV device receives a Digits session for the user’s account which you can use to instantly identify your user and personalize their experience. [emphasis theirs]

Apple’s left a pretty big gap in its armor by not coming up with a better way to handle logins, and Twitter and Facebook are tripping over themselves to graciously offer their services to developers.

Even more eyebrow-raising, in both of those cases notice the phrase “personalized experiences.” That could be innocuous, but let’s consider that these are social networks that stand to gain by learning more about users’ likes, dislikes, and so on. That’s potentially a big opportunity for Twitter and Facebook, which explains why they’ve been so quick to leap into the fray.

It’s unlike Apple to leave a major functional opening for other companies to swoop in like this, especially when we’re talking about something tied this tightly to users. Frankly, I wouldn’t think Apple would want Facebook or Twitter anywhere near this.

[Dan Moren is a tech writer, novelist, podcaster, and the Official Dan of Six Colors. You can email him at or find him on Twitter at @dmoren.]

By Dan Moren

Report: Amazon Video inbound for Apple TV

Speaking of Amazon, it seems like the company will in fact be bringing its video-streaming app to tvOS, if this tweet by developer Dan Bostonweeks is any indication:

At this point, access to the Amazon video library is the only reason I still have my Fire TV plugged in, and based on this it probably won’t be there much longer. 1 As I wrote earlier this fall, when Amazon pulled competing streaming devices from its shelves, it makes sense for Amazon, as a company that sells content, to be on as many platforms as possible. By having an app on the Apple TV, Amazon not only increases the value for those customers shelling out for Prime memberships, but potentially also—if they allow playback of purchased titles, as they do on the iOS app—position themselves as a viable (if not particularly convenient) competitor to the iTunes Store. 2

End of the day, it lets Amazon address more potential customers, which is what it should be focusing on. Most of these people probably weren’t going to buy Fire TVs anyway—they’d have just continued watching on their iOS devices and computers, or AirPlaying to their Apple TVs.

  1. Granted, there’s a DVD player on the shelf next to it, so take that for what you will. The LaserDisc player isn’t permanently connected, though.  ↩

  2. Apple’s in-app purchase requirements will presumably still make it unfeasible and undesirable for Amazon to sell or rent videos via its tvOS app.  ↩

[Dan Moren is a tech writer, novelist, podcaster, and the Official Dan of Six Colors. You can email him at or find him on Twitter at @dmoren.]

By Dan Moren

Name that Apple TV aerial view

The new Apple TV’s Aerial screensavers are mesmerizing, but I sometimes find myself wondering exactly where in the world I’m looking at. (I had a similar annoyance with the Fire TV’s beautiful photos screensaver.)

Fortunately, Benjamin Mayo has assembled a page that not only lets you identify the location, but also allows you to watch all of the screensavers. According to Mayo, since that page is pulling from Apple’s own feed, it should continue to update as Apple adds more screensavers.

I’ve heard from several folks that have only seen one. To them I suggest firing up the Settings app on the Apple TV and going to General > Screensaver > Download New Videos and choose Daily or Weekly. As Apple will warn you, the screensavers are pretty hefty—about 600MB apiece—so if you’re on a data-limited stream, you might want to think twice. Even after you select Daily, it might take a while before you see a new one, since, as Mayo points out, the Apple TV seems to pick one at random.

All of that said, I still think it would be cool if Apple offered an optional overlay telling you what you’re looking at. Major cities are obvious enough, but some of the wilderness shots look so beautiful I want to add them to my list of vacation destinations. 1 Alternatively, as Ross Rubin suggests, being able to ask Siri “Where is this?” would also be a great way to handle this feature.

  1. Fortunately, I’m going to Hawaii in January, so that’s already checked off.  ↩

[Dan Moren is a tech writer, novelist, podcaster, and the Official Dan of Six Colors. You can email him at or find him on Twitter at @dmoren.]

Jason Snell for Macworld

I want my Apple TV (app) ↦

The fourth-generation Apple TV has a lot going for it. In the past couple of weeks I’ve used the Plex app to view video encoded in a format never before playable on Apple TV, had a Wii-style experience swinging along with Beat Sports, and enjoyed a lot of laughs with my family while playing several rounds of SketchParty TV.

Most of the complaints I’ve seen about the device have had more to do with setup in general, and the input of text like email addresses and passwords in particular, than with the rest of the device experience. My setup process was pretty rocky, for sure. And the shame is, it could’ve all been mitigated with the addition of one thing: my iPhone.

Continue reading on Macworld ↦

By Dan Moren

The Apple TV’s other shoe

Jason’s post about the intuitive/unintuitive nature of the Apple Remote got me thinking. Over the weekend, I packed up my old second-generation Apple TV and took it to my parents’ house. Though they still don’t have an HDTV in the living room, they have a small one in their bedroom, so I hooked it up in there, and gave them both a quick run-through on how to use it. Even the old silver remote with physical buttons was a little bit of a learning curve for both of them, but consider that though they both now have iPhones, neither owned an iPod, which was clearly the basis for the old Apple TV’s hierarchical menu interface.

Apple TV Activation

It also impressed on me how difficult the Apple TV—both old and new—setup process is. What I think of as the cumbersome but straightforward process of visiting an activation URL on a provider’s site and logging in with my cable provider’s credentials has enough steps to make their eyes glaze over. The only way it could be worse is if it involved scanning QR codes. (It’s no wonder to me that Hulu, HBO, Netflix, and so on are providing options to buy their subscriptions via iTunes—it is definitely a far and away simpler experience.) I set up many of the services I thought they might be interested in, but I doubt that they’ll try their hands too much at adding new ones.

This is the big challenge that Apple still has to overcome. We the tech-savvy all recognize how inelegant the process is right now, but until you sit down with someone who’s not as well-versed in the vagaries of technology, you don’t realize just how much of a barrier it is to actually using the device. And as complicated as the cable process has gotten, it’s still fundamentally about turning the device on and navigating channels.

To me, the newest Apple TV reeks of a half-product. Rumors were it was held back from its original launch earlier this year to try and coincide with the announcement of an Apple TV subscription service, and when it became apparent that negotiations with the content providers weren’t going to bear fruit anytime soon, Apple decided to go ahead and release what it had anyway. It’s not hard to imagine a different world where Apple could point out how much it had simplified the process of subscribing to and watching TV. Right now, though, it feels like we’re waiting for the other shoe to drop.

[Dan Moren is a tech writer, novelist, podcaster, and the Official Dan of Six Colors. You can email him at or find him on Twitter at @dmoren.]

By Dan Moren

Apple TV’s App Store adds Top Charts, Categories

Apple TV App Store Categories

Good news, Apple TV owners: you can now move past looking at featured apps or slowly searching based on app names. In the past couple days, Apple’s added both Top Charts and Categories to the Apple TV’s App Store, bringing it more in line with its counterparts on iOS and the Mac. 1

Which isn’t to say that the Apple TV’s App Store couldn’t use a little more work. Right now, Categories offers an almost Henry-Fordesque level of simplicity: you can have whichever category of app you want, as long as it’s “Games” or “Entertainment.” (Are all apps that aren’t games entertaining? And aren’t games themselves entertainment? Oh, the humanity!)

Granted, those are likely to be the two most popular categories of apps on the Apple TV. But it also means that a lot of potentially interesting apps are falling through the cracks. Fortunately, it’s not hard for Apple to add more categories in the future—the web-based nature of the App Store means that they can roll them out without having to issue a software update. I wouldn’t be surprised to see a few more categories spring up in the near future.

Meanwhile, it would be great if Apple also expanded Siri’s capabilities to let the virtual assistant search the App Store for you. At least then we’d have one more place where you wouldn’t have to use the frustrating onscreen keyboard.

  1. Insert pithy comment about how it may have already surpassed the Mac App Store here.  ↩

[Dan Moren is a tech writer, novelist, podcaster, and the Official Dan of Six Colors. You can email him at or find him on Twitter at @dmoren.]

By Dan Moren

Where’s iCloud Keychain on the Apple TV?

Setting up the new Apple TV is a mix between a really clever experience and a really frustrating one. Being able to sync settings from your iPhone? That’s smart. Having to enter a ton of usernames and passwords? Not so much.

Type about-face

As a number of people have pointed out, text entry in tvOS is…not great. Unlike on the previous Apple TV, where text entry was in a two-dimensional grid, tvOS offers a single continuous line of the entire alphabet (with a separate lines for numbers and symbols). Skimming back and forth among them is imprecise at best—either you go so slow that you select one letter at a time, or so fast that you overshoot and have to back up.

Apple TV text entry
Linear text entry is decidedly frustrating.

Furthermore, there is, as has been remarked upon, no support for the Remote app. Which means if you were hoping to use your iPhone or iPad to enter text, you are out of luck. (At least for now.)

But even more befuddling is the lack of support for Bluetooth keyboards. The Apple TV has Bluetooth 4, which it uses to talk to your iPhone during the aforementioned setup process, and previous generations of Apple TV supported connecting a wireless keyboard for text entry. Admittedly it’s not the most elegant solution for dealing with a set-top box, but it worked just fine. Keyboard pairing is also a pretty basic feature of Bluetooth (and there’s a Bluetooth section in Settings on the Apple TV) so it’s a bit of a head scratcher that Apple didn’t add this.

Keys to the kingdom

If the only place that you had to deal with text entry was when searching for things on the Apple TV, that wouldn’t be so bad—especially now that Siri can handle most of your searching needs.

But it’s not. Because the Apple TV is app-based, and because so many apps—especially the Apple TV’s bread-and-butter video-streaming apps—rely on logging into an account of some sort, you end up entering a lot of usernames and passwords. Which, if you’ve been vigilant about keeping your accounts secure, are often long, unique, and full of cumbersome character combinations that are all too easy to mistype.

If only there were a way that the Apple TV could vacuum up our passwords as easily as it seems to jump on our Wi-Fi networks. Some sort of service that stored all of our passwords in a single location like, I dunno, a keychain or something. Sure would be nice, right?

Oh, wait.

iCloud Keychain
Hey, look, a service that syncs your passwords between your Apple devices!

Why Apple decided to forego support for iCloud Keychain on the Apple TV is a mystery, but let me tell you: it sure would be helpful after the fifth attempt to enter the right Hulu password. Given that all of my passwords are already stored in iCloud, why make me do the hard work of entering them all over again? This is the exact purpose for which that system was designed.

I’ve already logged in with my iCloud account during the Apple TV setup process (via my iPhone, no less), so it would seem a relatively simple matter to then approve access to iCloud Keychain via one of my other devices, just as I do when setting up a new iPhone, iPad, or Mac. Even entering a one-time security code would be less onerous by far.

If not iCloud Keychain, perhaps the open App Store means we’ll get third-party password managers like 1Password and LastPass on Apple TV to compensate. But I’m not optimistic, for a few reasons.

First, in order to make password storage apps useful, third-party apps would have to integrate support for them. There’s no copy-and-paste on the Apple TV either, which means there’s no lowest common denominator to fall back on. And all of that assumes that apps like 1Password are even feasible on tvOS in the first place.

Second, for some of the apps on the Apple TV, Apple already provides an alternative: you can already buy a Hulu, Netflix, or CBS All Access subscription directly through iTunes, which means skipping right over the whole “logging in” fiasco. At worst it involves restoring a purchase, a far smoother experience than the alternative.

iTunes purchase

Thirdly, as I suggested in my universal watchlist piece, Apple is likely still planning on releasing its own subscription TV service. Since such a service would certainly be linked to your existing iTunes account/Apple ID, à la Apple Music, you could once again be spared having to worry about entering additional login credentials. Which is a far better experience, and provides a pretty good differentiator when it comes to the competition.

So perhaps Apple is holding this back as a competitive advantage. Or maybe the feature will make the cut in time for tvOS 2, sometime next year. Or maybe Apple doesn’t think it’s worth the time for a setup procedure you don’t need to do very often. But, if nothing else, the lack of full integration into a convenient part of Apple’s ecosystem makes the Apple TV feel a bit like a second-class citizen.

[Dan Moren is a tech writer, novelist, podcaster, and the Official Dan of Six Colors. You can email him at or find him on Twitter at @dmoren.]

Linked by Dan Moren

Apple TV’s recommendations are decidedly impersonal

Speaking of the weaknesses of a decentralized, app-based TV model, Re/code’s Peter Kafka points out the issue of personalized recommendations:

But Apple’s robot assistant can’t give you personal service. The recommendations she gives you will be the same ones she gives everyone else with the new hardware. Siri can’t treat you any differently than she treats me, because for right now, she doesn’t have a choice — she doesn’t know anything about us.

Go ahead: Ask her to find you movies with Brad Pitt. And then the “good ones” with Brad Pitt, as Apple execs tell people to do when they show off the new box. Everyone gets the same list, which Siri puts together using metadata from sources like Rotten Tomatoes.

However, as Kafka points out, that recommendation engine might someday be Siri itself, which could potentially figure out over time the kind of things you end up asking about and use that to build a profile of your likes and dislikes. 1

  1. If that ends up with Siri ordering me cupcakes when I search for sad movies, that is a future I can live with.  ↩

By Dan Moren

Wishlist: Apple TV system-wide watchlist

Hulu Watchlist

Having had the Apple TV for less than a week, I figured it was about time for the first of what are sure to be many thoughts about what I’d like to eventually see on the set-top box.

As I was navigating through app after app, entering my login credentials and cursing the lack of a better text input method, I found myself thinking about this app-based future Tim Cook has painted. By nature, it’s highly decentralized, and while I think that approach works well enough on a device like the iPhone or iPad, the Apple TV would seem to have a much narrower area of responsibility. Though it’s certainly capable of handling many different tasks, it seems clear that the Apple TV is mostly positioned as a way to consume streaming media.

As such, that decentralized approach is also a weakness. Apple’s tipped its hat to that problem with the addition of universal search, one of the very best features of the Apple TV, but that’s only the tip of the iceberg. Because it means that a lot of the apps end up reinventing the wheel, creating the same features over and over again.

Take, for example, the watchlist. Almost every video streaming app on the Apple TV has some form of this, and while implementation details differ, the premise is the same: a place where you can add videos you want to watch at some point. That’s great…but on a device that’s focused on video consumption it’s also hugely inefficient.

What I’d like to see is Apple offer a systemwide watchlist on the Apple TV. Let me add all the shows, movies, or videos that I want to watch, no matter which app I need to watch them. Break them down by those categories, so I can browse what I’m in the mood for, and let me subscribe to shows that I watch regularly, so I have a central clearing house to see what I want to watch next. 1

Universal Search

The way I imagine it, this list would, like universal search, give you the option of watching in whichever apps are available. So if I subscribed, for example, to Arrow, I would be notified when a new episode becomes available, and given the option to buy it on iTunes, stream it on Hulu, and so on.

An app accessible from the home screen (or Siri) would just list the shows I subscribe to, along with any videos or movies that I’d added. That’d certainly be an improvement over checking six different apps to see if there are new episodes to any of my shows.

One reason I’d guess that Apple hasn’t already implemented something like this is that we’re waiting for the other shoe to drop: the much-rumored Apple TV subscription service. I’m sure Apple would like to collect content from all these disparate apps and offer a unifying interface that is more elegant and easy-to-use than the fragmented approach available now, and I also imagine the company would be all too happy to use that as a selling point.

While it would be great to see Apple build a feature like this directly into the Apple TV, perhaps a third-party developer can create a solution that gets us most of the way there.

  1. This is related, philosophically, to my comments about the Plex app the other day; that it shows you the content you want to watch instead of what the app wants you to watch.  ↩

[Dan Moren is a tech writer, novelist, podcaster, and the Official Dan of Six Colors. You can email him at or find him on Twitter at @dmoren.]

By Dan Moren

Plex on the Apple TV at last

So far a lot of the Apple TV apps I’ve installed have been underwhelming: many of them are warmed-over versions of iOS apps or suitable only for bare-bones streaming. But the app that I’ve been waiting for perhaps longer than any other may actually be the best of the bunch, and that’s Plex.


If you’re not familiar with Plex, it’s a combination of software and service that lets you stream media from a server—generally your Mac, PC, or Network Attached Storage box—to a client device, including your iPhone, iPad, another Mac or PC, or some set-top boxes like the Fire TV. On the server, Plex catalogs and organizes your content, pulling down metadata where appropriate. You can also build playlists, search, and quickly filter for certain types of content. Plus a whole lot more. Honestly, it’s more or less a wholesale replacement for the media library features of iTunes.

I’ve been using the Plex server for years now. For a long time, I watched via a Mac mini hooked up to my HDTV, but the interface was often cumbersome, requiring the use of an iOS app to navigate the front-end on the Mac. 1 When I picked up an Amazon Fire TV last year, support for Plex was the number one reason my Apple TV ended up relegated to second-best2

But the new Plex app for Apple TV has reversed that trend, possibly once and for all. Perhaps most importantly, the Apple TV version beats the Fire TV’s on interface and aesthetics hands down. Plex has done an admirable job of using the interface conventions laid out by Apple to provide an easy to navigate, very responsive application. Netflix and Hulu? You guys should be taking notes here.

In particular, I’d call out Plex’s Top Shelf option in its Settings. When you put an app on the Apple TV in the top row of the home screen, the top banner displays related media. On many of the other apps I’ve installed—like Hulu or Netflix—those titles seem to be more or less random. By default, Plex just shows a banner, but if you enable the Top Shelf option, it shows actual titles from your On Deck list (Plex’s version of a queue). This is what that space should be used for frankly, and I hope more apps follow suit.

Plex Top Shelf
Plex’s Top Shelf feature shows media I want to watch, not what the app maker wants me to watch.

Plex’s developers have used a mix of two different approaches in creating the app—the simpler TVML markup language that Apple provides along with some native code—and the result is an app that is fast, elegant, and powerful, without sacrificing on functionality. If you’re a longtime Plex user, you’ll want this for sure, and if you’re not, well, it still might be worth checking out.

  1. I struggled to get my Logitech Harmony 700 universal remote to work with Plex on the Mac with intermittent success. ↩

  2. There was a hack to use Plex with earlier Apple TVs, which involved changing DNS settings and hijacking Apple’s Trailers app, but it was always a bit janky.  ↩

[Dan Moren is a tech writer, novelist, podcaster, and the Official Dan of Six Colors. You can email him at or find him on Twitter at @dmoren.]

By Jason Snell

Apple TV: Nice box, bad unboxing

I was really impressed with the very beginning of the new Apple TV setup process, where I was instructed to hold my iPhone near the Apple TV and enter my Apple ID and password. The device was paired with my account and hopped on my home wi-fi network without any trouble. “How great is it,” I thought to myself, “that Apple is taking advantage of the fact that most Apple TV users will have an iPhone?”

Oh, but then things didn’t go so well.

At Apple’s big media event back in September, I asked an Apple employee at one of the Apple TV demo stands if there would be an update to the iOS Remote app to support the new Apple TV. I expected him to either hedge, because he didn’t know, or give me a fun tidbit about how since the iPhone has all the same sensors that are in the new remote, the new Remote app can emulate it, plus do fun stuff like provide a keyboard so you can type in all your passwords and stuff.

Instead, this is what he said: “No.”

And he wasn’t wrong. The Remote app doesn’t work with this new Apple TV, not even a little bit. So when the Apple TV suddenly asked me for my iCloud user name and password—which it already knew, by the way, because of that fancy pairing feature at the start—I got to laboriously peck it out, character by character, including all those special characters that require toggling to the symbols keyboard 1.

I repeated this step for my Netflix user name and password. For other video services, the apps punted entirely, having me load a web page on a different device, authenticate with my cable TV provider, and then enter a code displayed on the screen to connect my device. This was actually less painful than entering my user name and password one character at a time, but sending me to another device doesn’t seem like the right approach. (And with so many apps these days requiring a cable TV user name and password, shouldn’t Apple have integrated that login information right into tvOS?)

Then I tried to download the Madefire digital comics app, and I was prompted for my iTunes user name and password again. I groaned, I might’ve said some inappropriate words (fortunately, my kids weren’t around and my dog didn’t seem to be offended by them), and I pecked out the same characters one at a time.

And that’s when the Apple TV said: To activate this device to make purchases, go to your account page in iTunes.

Now, it seems that most people haven’t seen this particular alert. I have no idea what it was about my account that required this, but I had to go to my Mac, open iTunes, and click on my account name to open the account page. At which point I spied this small line of text toward the top of the screen:

Before you can complete the purchase you started on your Apple TV, you must click Edit next to your Billing Address and verify your payment information.

Whenever I try to make a purchase on a new Apple device, I am forced to verify that it’s legit, usually by entering in the security code from the back of my credit card. I expected to need to do that on the Apple TV. But being forced to switch to my Mac, click into my account settings, click on my billing address, and re-enter the code there? That seems… a bit out of the way.

But I did it! And then I turned back around to the Apple TV, only to discover it was once again asking me to input my Apple ID and password.

Did you know the trackpad on the top of the new Apple TV remote is partially made of glass? It is. And that’s why I didn’t chuck it across the room at that moment.

Given the number of times I am asked to input my Apple ID password on my iPhone and iPad, it’s clear to me that Apple needs to do a better job of authorizing devices across all its services and then getting out of the way. But at least on my iPhone and iPad, I can type that password quickly.

On the Apple TV, there’s no recourse but to tap it out one character at a time. The device doesn’t support a Remote app to make it easier, nor does it support external Bluetooth keyboards! (Maybe the Siri Remote should have a password dictation mode so I can read my password out a character at a time.)

Once I got my Apple TV up and running, I was impressed with it. It’s fast, the new interface design is beautiful, and I’m excited about how native apps will improve the Apple TV experience. I’ll write more about all that in due time.

But as frustrated as I was in September by how many steps I needed to go through to upgrade to a new iPhone, I was even more frustrated by the Apple TV setup. When it comes to buying a new Apple product, Apple does so many things right. Apple’s packaging and out-of-box experience are second to none. The hardware design is beautiful.

Unfortunately, Apple’s hardware and packaging are being let down by its software and services. The unboxing experience doesn’t end when the device is pulled out of the box—it ends when it’s set up and running smoothly. There’s a lot more work that needs to be done.

  1. Also unfortunately, Apple has decided that the on-screen keyboard on the new Apple TV should be a single long row, rather than stacking a series of rows, so if you need to type an a followed by a y, it’s an exciting left-to-right journey. ↩

Jason Snell for iMore

2015: An Apple TV odyssey ↦

As of Friday, we’re living in the fourth-generation Apple TV era. Apple’s famous “hobby” of the past eight years might finally be something more than that, thanks to a Siri-enabled remote, support for third-party apps, and more. As this moment, it’s worth considering how Apple TV got to this point—and where it might go from here.

Continue reading on iMore ↦

Linked by Jason Snell

Taking Apple TV screenshots

Apologizes for the little bit of tech-media inside baseball. We don’t just write about products, we want to provide you with images. For hardware, that’s relatively easy. For software, though, you need to generate “screenshots,” or image files that display the contents of some or all of the screen.

On the Mac that’s easy—there are a surprising number of keyboard shortcuts built into the operating system, plus a built in utility (Grab), and then many third-party tools.

When the iPhone first came out, it had no screenshot utility, which was brutal. We ended up taking screenshots by jailbreaking the first iPhone, tethering it via USB to a Mac, using Terminal to connect to the iPhone’s hidden command-line interface, typing a particular command at the moment that the iPhone’s screen contained the image we wanted to grab, and then typing another command to kick off a file transfer that would bring that image off of the iPhone and back to the Mac. 1

Anyway, it’s always been a bear to get high-quality images of what an Apple TV displays on a screen. So we resort to taking pictures of a TV screen (minimizing glare as much as possible), or plugging it into an HDMI video capture box and pulling out frames, stuff like that.

This is a long way of leading up to the discovery that there’s a way to take screenshots and make native video captures on the new Apple TV, as reported by Serenity Caldwell at iMore. You’ve got to install Xcode and tether your Apple TV via USB-C, but hey, we’ll all take it.

  1. Apple added a screen-shot shortcut to the iPhone not too long after, and we were all very grateful.  ↩

Linked by Dan Moren

Alto’s Adventure ready to grind its way onto the Apple TV

The endless snowboarding runner that is Alto’s Adventure was one of the best iOS games of this year, and now it’s coming to the Apple TV:

During early beta testing we’d often take it in turns to stream the game to an older generation Apple TV via Airplay. It was pretty fun to watch someone else, but the slight delay between gestures and the onscreen display made it difficult for one person to both play and watch at the same time.

However, with tvOS we’re finally able to deliver Alto’s Adventure as a truly native TV experience that everyone can enjoy.

I’ve been more focused on the TV streaming part of the new Apple TV than apps and games, but I’m looking forward to seeing what developers—of games, especially—come up with on this new(ish) platform.

By Dan Moren

BBC iPlayer coming to the Apple TV

Tweeteth the Beeb:

About time. More to the point, a few months back, the BBC also said that it would be rolling out a U.S. version of iPlayer sometime in 2016. The caveat: it probably won’t include BBC shows that already have American homes, such as Dr. Who.

There are a number of British shows that I enjoy, most of which are difficult to find in the U.S.—and an increasing number of which come from BBC’s competitors, like ITV—but we still seem stuck in a 20th century mentality when it comes to international borders. There are licensing restrictions, sure enough, but with so much television shifting to an online medium—the app future of TV, as Tim Cook puts it—it seems anachronistic that we should be separated by mere borders. 1

  1. My Canadian friends are picking up what I’m putting down here, eh?  ↩

[Dan Moren is a tech writer, novelist, podcaster, and the Official Dan of Six Colors. You can email him at or find him on Twitter at @dmoren.]

Linked by Dan Moren

The Verge reviews the new Apple TV

The Verge’s Nilay Patel says that the new Apple TV is “very much the best version of television’s present” but adds “Apple has a lot more work to do before the future actually arrives”:

If it sounds like I’m holding the Apple TV to a higher standard than every other product, it’s because I am. Once you really start thinking about the Apple TV and what it is today, it becomes very clear that while Apple was able to significantly improve the parts of the streaming media experience that it can directly control, it wasn’t able to use its leverage to really fix the little annoyances and disconnects littered throughout the TV landscape that it can’t control.

It sounds like the biggest disappointments to me are all the things that didn’t change in this incarnation. For example, no single sign-on to authenticate with TV networks. (Seriously, Apple: find a way to let people authenticate just by signing into their iCloud accounts, and we will all be happy campers. 1)

I’m still looking forward to my Apple TV arriving—hopefully tomorrow some time—but I admit that this review has tempered my enthusiasm a bit. (Patel’s colleague, venerable tech writer Walt Mossberg, seems to share his mixed impressions of the device.)

  1. It seems not unlikely that this is a stop-gap until Apple releases its much-rumored TV service, but given how tightlipped Apple is about future plans, it just looks kind of out of touch.  ↩

By Dan Moren

Sizing up the Apple TV

Apple TV capacities

The new Apple TV offers one choice that we haven’t had to contend with on the set-top box previously: storage capacity. This time around Apple is offering either a 32GB model for $149 or a 64GB model for $199.

Not since the original Apple TV, which initially shipped with a 40GB hard drive—later upgraded to 160GB, has storage capacity required a decision. The second- and third-generation Apple TVs had onboard flash storage, but it was a static 8GB that wasn’t exposed in any way to the end user.

It’s thus a little bit peculiar to me that with the new Apple TV, the company’s take a step backwards and made storage something users have to think about. What makes that even more perplexing is that storage space will continue to be something moderated by Apple’s onboard OS rather than by the end user, as it is on iOS devices. That management is even more aggressive, thanks to the aforementioned App Thinning.

In some ways, App Thinning reminds me a little bit of Apple’s approach to multitasking and memory management: that is to say, it’s a message to developers to not get too attached to anything. While the Apple TV, with its always-on power and networking connection, is not as constrained by circumstance as mobile devices are, Apple is clearly doing its utmost to take worry out of the hand of the consumer. Which isn’t surprising at all, given Apple’s tendency to create devices that abstract the nuts and bolts of technology away from users.

So I keep coming back to why the company offers two storage tiers for the Apple TV. The company does acknowledge the difference: when you click through to the buy page for the Apple TV, there’s a link for “How much storage is right for you?” Click that and you get an explanation:

If you plan to use your Apple TV primarily to stream movies, TV shows, and music or to play a few apps and games, you’ll probably be fine with 32GB of storage. If you plan to download and use lots of apps and games, choose the 64GB configuration. Keep in mind when making your decision, that some apps, when in use, do require additional storage.

One could almost argue, then, that the 64GB version of the Apple TV is the “game console” version, with the 32GB primarily targeted as a “set-top streaming box.” The 64GB version is also for customers who want to not worry about running out of storage or want to feel like they bought the best Apple TV available. And, as with the 16GB model of the iPhone, perhaps the 32GB model is there to stake out the low ground, and convince customers on the fence that it might be worth it to spend the mere $50 to upgrade to 64GB.

Me, I ended up ordering a 32GB Apple TV with no hesitation whatsoever. The capacity issue is largely predicated on how many apps you might end up using, and while I have no doubt that I’ll be downloading my fair share—for testing and reviews, if nothing else—the Apple TV is still an unproven category. Given the nature of App Thinning and on-demand resource loading, I’m not too worried about storage ultimately. Part of that is because I’m not sure exactly how many apps I’ll even install on the Apple TV—right now, I don’t anticipate very many, but that pronouncement may tempt fate a little too much. After all, nobody has ever needed more than 640K of RAM, right? 1

  1. Yes, I’m aware this quote is largely considered to be misattributed. ↩

[Dan Moren is a tech writer, novelist, podcaster, and the Official Dan of Six Colors. You can email him at or find him on Twitter at @dmoren.]

Linked by Dan Moren

Games, App Thinning, and the Apple TV

Extensive and excellent deep dive from Polygon’s Dave Tach into the potential of games on the Apple TV, with a particular focus on App Thinning technologies:

Indifferent to the excitement and the trepidation, the new Apple TV will begin shipping this week. Though few who plug in their set-top boxes will know it, they’ll become test pilots for a series of technologies that could provide a new paradigm for distributing and managing storage on computers, whether they sit in your lap, rest in your hand or live tethered to your TV. And if it works, it might have a lot to teach gaming consoles like the PlayStation 4, Xbox One and Wii U.

This shouldn’t be surprising. After all, this is Apple. It’s an opinionated company, confident in making controversial decisions that it believes will benefit its customers. Since its founding, Apple has been a company that loves nothing quite so much as creating small technological wonders that are drop-dead simple to use. Why would it be any different when Apple set its sights on TV?

I always feel that gaming on iOS was a surprise hit for Apple, which has never really known what to do with games. The Apple TV is a conscious decision to move into that space and it’s not hard to see the box as “a gaming console done Apple’s way.” The gaming features aren’t a primary seller for me, as an Xbox One owner, but I can certainly see the appeal for the millions of people who play and enjoy iOS games.

By Jason Snell

Let the Apple TV (fourth-generation) floodgates open

Apple began taking orders this morning for the new, (presumably) app-laden fourth-generation Apple TV. I ordered mine right after my plane touched down in Phoenix during my trip back from last week’s Release Notes conference and a visit with family in southern Indiana. 1

Apple claims my Apple TV is going to arrive early next week, so expect more on that from Six Colors in a week’s time.

And of course, wouldn’t you know it, Studio Neat has already announced an accessory that gives you somewhere to put your remote. Unless you want to strap it to your wrist, that is.

  1. Yes, Virginia, there is a Santa Claus. ↩

By Dan Moren

Can the Apple TV retire my Fire TV?

Way back in February, I wrote that I’d more or less switched to the Fire TV for my set-top box needs. With the new Apple TV just a week away, I’ve been wondering if it’ll be able to replace Amazon’s streaming video device as my go-to little black box.

My gut feeling is yes: I’ve been waiting for Apple to make a great set-top box, and everything I’ve seen of the Apple TV—including my brief interactions with it at the September 9th event—suggests that this is it.

The reasons I abandoned the Apple TV in the first place were several: flaky performance, lack of Plex support, and the Fire TV’s handy voice search. The Apple TV’s newer, speedier hardware will hopefully resolve the first; Plex has already announced that it will be in the Apple TV App Store on day one; and the Siri features seem to go above and beyond what my Fire TV currently offers. 1

The only potential pothole that I see is the lack of Amazon Prime support for the Apple TV. These days, the video sources I frequent are—in rough order of use—Hulu, Plex, Netflix, Amazon Prime, and iTunes. The Apple TV looks to have native access to four out of five of those—in addition to a couple of other one-offs, like HBO Go and Disney XD—as well as indirect access to Amazon via AirPlay on the iPad.

I’m hopeful that Amazon will actually choose to make an app for the Apple TV, but there’s also this whole kerfuffle to consider. In the end, I still can’t fathom why Amazon would shoot itself in the foot by not making an app for the Apple TV. Don’t get me wrong: I’m a Prime subscriber and a fan of the service, but it’s not so good that I will buy into Amazon’s ecosystem just in order to have access to it. In this, I feel that Amazon should be drawing its inspiration not from Apple, but from Microsoft and Google: put your business on as many popular platforms as possible. Give everybody a reason to consider being your customer.

So, hopes for the new Apple TV are high. My time with the Amazon Fire TV has been great—I don’t regret it. But the lure of an Apple-designed set-top box is just too sweet a siren song to ignore.

  1. There is support for Alexa, Amazon’s voice-based intelligence, coming to my older Fire TV in a software update at some point, but it hasn’t yet materialized, and I’m not sure if it will be able to match Siri. Rest assured, I’ll give it a try when it shows up.  ↩

[Dan Moren is a tech writer, novelist, podcaster, and the Official Dan of Six Colors. You can email him at or find him on Twitter at @dmoren.]

Dan Moren for Macworld

Can the Apple TV bring everything under (remote) control? ↦

I’m excited about many of the features of the forthcoming Apple TV, whether it be the promise of universal search or the long-awaited offering of third-party apps. But one new development has me alternating between hope and concern: the Apple TV’s remote.

Just to refresh your memory, the remote control that comes with the new Apple TV is a bit larger than the old aluminum metal version which featured nothing more than a directional pad and a couple buttons.

The new version is promising, in that it incorporates a couple of different control options, including a dedicated Siri button (with attendant microphone) and a glass touchpad à la Apple’s trackpads. As far as controlling the Apple TV goes, that sounds like a nice improvement over the somewhat lackluster model. But Apple also mentioned during its September event that the new remote will be able to control the volume for your TV and even turn your television set on.

Apple clearly envisions this to be the one remote to control every single thing that you own. And that’s a lot of responsibility to heap upon one tiny little oblong.

Continue reading on Macworld ↦

Linked by Dan Moren

Apple TV service continues slouching towards Bethlehem

Bloomberg quotes CBS CEO Les Moonves on the chances of a deal between his network and Apple:

“Apple is having conversations with everyone about doing their own streaming services,” Moonves said in an interview Wednesday on Bloomberg TV. “We have had those conversations, as have the other networks. Do I think something will happen? Probably, but I do not know when.”

Translation: We’re working hard to squeeze every penny out of this deal.

Keep in mind that CBS is the only broadcast network whose current shows are not on Hulu. It’s been rolling out its own service, CBS All Access, which also supports live TV in addition to current season and previous season shows for about $6 per month, though like Hulu, you still have to watch ads. 1

So CBS is obviously trying to get a deal at least as profitable as its own pay model in its negotiations with Apple. And while I don’t know if it’s the last holdout, my guess would be that Moonves and crew are probably pretty close to it.

  1. Excepting Hulu’s new commercial-free offering.  ↩

Dan Moren for Macworld

The Apple TV’s all grown up ↦

For years, Apple CEO Tim Cook—and his predecessor, the late Steve Jobs—emphasized that the Apple TV simply was just a hobby, and not one of the main “legs of the stool,” the product lines that supported Apple as a company. But that all changed last week, when the Apple TV found itself sandwiched between two of Apple’s biggest products, the iPhone and the iPad, during the company’s latest keynote presentation.

So the Apple TV’s big time now, but what exactly does that mean for our favorite little black box?

Continue reading on Macworld ↦

Linked by Jason Snell

New Apple TV to arrive, this time for sure

“Hey! Rocky! Watch me pull a rabbit out of my hat!”

“Again? That trick never works.”

“This time for sure! Nothin’ up my sleeve… PRESTO!”

This time for sure, says John Paczkowski.

And now it’s time for something we hope you really like.

Linked by Jason Snell

NYT: No new Apple TV coming at WWDC

In one of those stories that reads a bit like Apple managing expectations in advance of WWDC, Brian Chen of The New York Times reports that there won’t be new Apple TV hardware at the event:

Yet one much ballyhooed device will be absent from the conference: a new Apple TV, Apple’s set-top box for televisions. The company planned as recently as mid-May to use the event to spotlight new Apple TV hardware, along with an improved remote control and a tool kit for developers to make apps for the entertainment device. But those plans were postponed partly because the product was not ready for prime time, according to two people briefed on the product.

Chen says native Apple Watch apps, a new streaming music service, updates to OS X and iOS are still on the agenda.

Linked by Jason Snell

TVKit dreams and realities

Joe Rosensteel has some thoughts about Apple TV rumors:

There are also rumors about “TVKit” which will allow third party developers to create their own apps for the Apple TV. Many people, including MacStories’ Federico Viticci are interpreting that as gaming on the box.

While that is possible, I would like to point out that it’s just as likely that this won’t have anything to do with gaming. It’ll allow for richer brand-engagement with custom menus and interfaces for apps that serve streaming content. Think about the networks that have apps on your phone. Now imagine those apps on your TV.

I dream of the Apple TV as a broad app platform, but I share Joe’s skepticism. It seems more likely to me that an Apple TV development platform would be focused on creating “rich media-delivery experiences.” Which is cool, but less exciting than making your Apple TV into a game console.

Linked by Dan Moren

Apple TV channel support

One of the problems of our modern technological devices is that they’re usually the intersection of work from multiple companies. So who do you turn to when things don’t work as expected?

This is a big problem for Android: When your Samsung phone has issues, who do you call? Samsung? Google? Your cell provider? Generally, Apple’s had less of a problem in this arena, given their insistence on controlling the whole widget, but even it’s working with cell networks and, increasingly, content providers. That means points of failure that are sometimes beyond Apple’s control. And what customers really love is being shunted from one long on-hold phone call to another.

So it’s nice to see Cupertino trying to simplify that process at least a little bit by providing a handy knowledge base document that breaks down who to contact—and how to contact them—for every single channel on the Apple TV. It even includes information on which services are available where 1, and what the cost, if any, is.

Not to read too much into the tea leaves, either, but this also seems like the kind of thing that’s good to have in place should you decide to launch your own TV service at some point in the not too distant future.

  1. Interesting things I gleaned from this article. 1) NHL’s channel is available worldwide, except in Finland, Denmark, Norway, and Sweden…because they really like hockey there, I guess? 2) CNN weirdly has Canada listed but crossed out. Which seems kind of passive aggressive.  ↩

Linked by Jason Snell

‘The bold, old Apple TV’

Joe Steel shares my discontent in the Apple TV’s stasis, despite the HBO NOW announcement yesterday:

The device, the physical hardware, has remained virtually unchanged for several years. The last revision changed some components but didn’t add any hardware features, and that was in January of 2013. Two years of … basically nothing happening….

The biggest news was, of course, that Apple is bringing HBO NOW (an over-the-top service, and shouty name) to the Apple TV. Oh, except it’s only getting that exclusive for 3 months… That is not a very long time. I’ve been around for several three-month periods so I feel pretty confident in making that assessment. That is approximately the current window of time between a movie being shown in theaters, and the movie being available to consumers in their home. Think back to the last movie you saw available for home purchase, you know, when you said, “I thought that was just in theaters.” That’s how short this window of exclusivity is. It’s not even as long as most video game exclusives for different game consoles which can typically last a year. Once the exclusivity is over with, will there be any differentiating factor between the Apple TV and the other devices that this is available on other than access to the iTunes Store?

The optimist in me says this is a sign of life for Apple TV, so maybe the actual update we’ve all been waiting for is just around the corner?

[Next-day note: Joe has written a good follow-up post about Apple TV rumors and more.]

By Dan Moren

The Apple TV needs to get back in the picture


I love my Apple TV. I use it every day. It’s my de facto streaming device. (And as we’ve established, I’ve got quite a few).

But it needs a transfusion. Badly. As Jason said on the most recent episode of Upgrade, now is not the time to buy an Apple TV.

Apple’s getting its lunch eaten by competitors, and the hits just keep on coming. The most recent numbers have Google’s Chromecast and Amazon’s Fire TV pulling ahead of Apple’s set-top box, and you know what? They should be. Right now, they’re better products: they have support for more services, they have more flexibility, and they’re cheaper.

The Apple TV, on the other hand, hasn’t gotten a meaningful upgrade since 2010. (The third-generation model, which appeared in 2012 and was revved slightly in 2013, added support for 1080p and some small, under the hood improvements.)

That older second-generation model, which I have, doesn’t even merit the latest software upgrade (which, thankfully, only brings the easier peer-to-peer AirPlay functionality and some more iOS 7-style icons). I was more than a little surprised to hear from multiple people, however, that it’s in demand on eBay and elsewhere, because you can apparently jailbreak them and add a bunch of other functionality.

The only thing the Apple TV has going for it right now—again, to agree with my illustrious colleague Mr. Snell—is the Apple ecosystem. If you want to watch iTunes content on a big screen, it’s your only option. If you want to use AirPlay, same deal. (Yes, you can use a Mac hooked up to an HDTV for both of these things, with some additional software. But it’s not nearly as elegant or couch-friendly.)

The good news is that getting back into the game shouldn’t be much of a problem for Apple—if it’s interested. And though the company’s always been a little bit cagey about its plans for the living room—the Apple TV was a “hobby” and then “an area of intense interest”—there’s little doubt in my mind that Apple wants a foothold there just as much as it does in your car or on your wrist.

So, at the risk of telling the company its business, here are a few areas where its competitors currently have a leg up.

Continue Reading "The Apple TV needs to get back in the picture"

[Dan Moren is a tech writer, novelist, podcaster, and the Official Dan of Six Colors. You can email him at or find him on Twitter at @dmoren.]