For a couple of months one of the items in my future-story list for Six Colors has been more about apple and software quality. This topic—that Apple’s software quality isn’t up to snuff and keeps getting worse—has been floating in the ether for a while now, but last night Marco Arment made it fresh again.
This is a complicated issue, and one difficult to assess without knowing the facts about what’s happening inside of Apple. An avalanche of bug complaints and misty water-colored memories about the stability of Snow Leopard aside, I do think that there’s a problem here.
But what’s the cause? What are the possible solutions? Do the powers-that-be at Apple believe this is an issue? Do they think it’s one that will ultimately affect their business as a whole, or is this stuff that most people just don’t notice or care about?
This one’s still on my to-do list. In the meantime, I encourage you to read Marco’s piece.